Inside Sales/Customer Service

The Basics

Location Milwaukee, WI
Benefits package Health Insurance, Dental Insurance, Life Insurance, Accident Insurance, Critical Illness Insurance, Long-term Disability, 9 Paid Holidays, PTO (Paid Time Off), 401(k) Plan
Employment type Full time – 8 a.m. – 5 p.m.
Start Date As soon as possible
Requirements/Preferences
Education Associate’s Degree
Experience Customer Service – 2 Years (Preferred)


Job Description

Olympus Group has an immediate opening for an inside sales / project manager for our Milwaukee facility. We have a dynamic team that needs a new partner to help service our Fortune 500 customer base with highly complex and unique printing requests. This individual must have the ability to handle multiple requests in a high pressure, quick turn environment and the ability to handle very challenging situations with the highest level of customer service. Ideal candidates should have a strong background in digital printing, dye-sublimation (or similar manufacturing environments) and customer service. The ability to work in Adobe Illustrator and Adobe Photoshop is a plus

Essential Duties

Duties include whatever it takes to get the job done on time. We are an organization that prides ourselves on the ability to deliver and need another superstar with a like mind to join us.

  • Turnkey order processing and project management, providing customer service, quoting, order entry and follow up. Act as liaison between customer, creative, and production.
  • Follow up on open issues as per customer, sales lead, or production needs.
  • Direct interaction with specific accounts. Creative problem solving to meet customer needs. Quote clients per supplier pricing or by requesting quotes from vendors.
  • Work collaboratively with the team to help build creative assets, and distribute them to grow sales.

We are not looking for average candidates as we are not an average company. We are looking for a superstar that wants to work for a growing organization that is on the cutting edge and wants to contribute to a team that thrives on finding solutions when others fail. This role often requires going above and beyond expectations to make miracles happen for our clients, helping challenging customers and finding creative solutions in short timeframes. You will be working directly with our outside sales team to support their efforts as well as working directly with our customers to meet their needs. The challenges will be difficult, but with that comes a rewarding work environment where you can take pride in the product and services you provide.

If you are interested in applying for this position, please visit Career Builder and look up Olympus Group to apply. You can also email mark.davis@olympusgrp.com for more information.

About Olympus Group

Imagine It. Done.  That’s our company motto and we stand by it. Since 1893, Olympus Group has been a leader in the custom printing and sewing industry. We specialize in grand-format digital and dye-sublimation printing as well as custom designed and manufactured mascot character costumes.  Headquartered in Milwaukee, Wisconsin, we have manufacturing facilities in Milwaukee and Orlando, Florida, with additional sales offices in Illinois and Michigan.